Shipping and Delivery

At Charm Infinia, we are committed to delivering your wellness and lifestyle products in a timely and secure manner. This Shipping & Delivery Policy explains how we handle order processing, shipping, and delivery timelines.

1. Order Processing
   – All orders are processed within 1–2 business days after payment confirmation.
   – Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Regions
   – We currently ship across India.
   – International shipping may be available on request. Please contact sales@charminfinia.com for details.
3. Delivery Timelines
   – Standard delivery within India typically takes 5–7 business days, depending on the destination.
   – Remote or rural areas may require additional time for delivery.
4. Shipping Charges
   – Shipping charges, if applicable, will be displayed at checkout.
   – Free shipping may be offered during promotional periods or for orders above a certain value, as advertised on our website.
5. Order Tracking
   – Once your order is shipped, you will receive a confirmation email with tracking details.
   – You can track your shipment using the provided tracking number on the courier partner’s website.
6. Delays
   – While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather, courier partner issues, or regional restrictions.
   – Charm Infinia is not liable for delays beyond our control.
7. Damaged Packages
   – If your package arrives damaged, please contact us immediately at sales@charminfinia.com with photos of the package and product.
   – We will assist you with replacements or refunds as per our Returns & Refund Policy.
8. Governing Law
   This Shipping & Delivery Policy is governed by Indian law under the jurisdiction of Delhi, India.